MacBook Unexpected Shutdown or Restart

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McKinney, TX MacBook Unexpected Shutdown or Restart


Have you been using your MacBook continuously and it suddenly shuts down when you’re in the middle of something? And you’re finding it hard to turn your device back on? Does your MacBook device suddenly crashes and goes to die? Does your MacBook restarts by itself and notifies “Your computer restarted because of a problem”? These things can happen and it can be really frustrative when that happens. 



Your MacBook might be randomly shutting down and restarting because of few major reasons. Your device might be lower on memory, and you have been using multiple memory intensive application continuously which leads to that problem, or your system flies might be corrupt. It could either be software or a hardware malfunction that leads to your MacBook randomly shutting down. But there are ways to prevent the issue, but first it is advised that you find out why your MacBook is acting a certain way, and there are few ways in which you can check that:

  • First, check and see if there are any updates that needs to be installed. Outdated operating systems and softwares can also lead to your os acting up and causing various problems.
  • Check and see if you have installed third party software that is conflicting with your macOS. 
  • Try to see when exactly does your MacBook shuts down, if you can notice a pattern that can help you figure out if it's a certain software that is causing random shutdowns or is it something else.
  • Try to go to activity monitor and click on memory section to see the status of your memory. 
  • Sometimes the issues comes from the external components that is being connected to the MacBook. It can be your peripheral devices such as printer, scanner etc that could be causing your device to act up.


What is a best way to solve the issue of your MacBook shutting down randomly and restarting with “Your computer restarted because of a problem”?

  • Keep your MacBook updated. If you want to learn more about MacBook os update you can click this link.
  • Try to repair your disk by getting your device to a recovery mode. To get into recovery mode, for intel based MacBooks: Press and hold Command + R when you turn on your device, and keep on holding it till you get to recovery screen on you desktop. For apple silicon based MacBook: press and hold the power button till it takes you to an options page. Once you get to the recovery mode, under MacOS Utilities you can find disk utility. Click on disk utility and select your drive to run a first aid on your drive.
  • Sometimes the issue also comes due to lack of storage space, so make sure you have decent amount of storage left on your device. If the free space is less than 20 gb, you might have to remove unnecessary files to get some extra space. 
  • Does your MacBook opens up many different applications by itself when you turn on the device? If that’s the case, then you need to change the settings to remove redundant startup applications. For this, you need to go to system preference and click on users and groups. Then, select login item, and uncheck all the unnecessary startup applications that can stress your MacBooks performance.
  • Check on your memory by getting to activity monitor, you might need to upgrade your memory, if you’ve been using memory intensive applications.


These are some basic guidelines to make your MacBook better, and hopefully they can help you resolve the issue. If you still do not find your device to run smoothly and it shuts down and restarts randomly, then we suggest you to bring your device to ifixhut. We have professionals who will help you get your MacBook back to its old self in no time. 


IFIXHUT is an independent computer repair and IT service company which provides complete solution for all Apple devices. We provide reliable repair service along with excellent customer satisfaction. 


Services provided by MacBook Repair Service McKinney:

  • MacBook Pro Diagnostic and Repair McKinney Texas
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  • MacBook Pro Beeping and Not Turning on Fix McKinney Texas


We serve our clients from all over Dallas area: Frisco, The Colony, Plano, Dallas Downtown, Dallas Uptown, North Dallas, Highland Park Dallas, Westlake Dallas, Southlake Dallas, University Park Dallas, Flower Mound Dallas, Preston hollow Dallas, Arts District Dallas, Reunion District Dallas, Lewisville, McKinney, Allen, Garland, Grapevine, Denton, Little Elm, Southlake, Farmers Branch, Carrollton, Richardson, Flowermound, etc.


We work on all models of MacBook Air and MacBook Pro:

A1150 (EMC 2101), A1151 (EMC 2102), A1212 (EMC N/A), A1212 (EMC N/A), A1226 (EMC 2136), A1229 (EMC 2137), A1260 (EMC 2198), A1297 (EMC 2272), A1261 (EMC 2199), A1286 (EMC 2324), A1278 (EMC 2326), A1297 (EMC 2352), A1398 (EMC 2512), A1425 (EMC 2557), A1425 (EMC 2672), A1502 (EMC 2678), A1502 (EMC 2875), A1502 (EMC 2875), A1398 (EMC 2645), A1398 (EMC 2881), A1398 (EMC 2881), A1398 (EMC 2910), A1502 (EMC 2835), A1708 (EMC 2978), A1706 (EMC 3071), A1706 (EMC 3071), A1707 (EMC 3072), A1708 (EMC 3164), A1706 (EMC 3163), A1707 (EMC 3162), A1990 (EMC 3215), A1989 (EMC 3214) 2015 MacBook, 2014 MacBook, 2013 MacBook, 2012 MacBook, 2011 MacBook, 2010 MacBook, 2016 MacBook, 2017 MacBook, 2018, MacBook 2019, MacBook 2020, One USB-C Macbook, Unibody 13 inch slow Macbook Pro, Unibody 15 inch slow Macbook Pro, Retina 13 inch slow Macbook Pro, Retina 15 inch slow Macbook Pro, Touch Bar 13 inch slow Macbook Pro, Touch Bar 15 inch slow Macbook Pro, 11 inch slow Macbook Air, 13 inch slow Macbook AirA1534,  A1342,  A1181,  A1278,  A1989,  A1990,  A1707,  A1706,  A1708,  A1502,  A1398,  A1425,  A1278,  A1286,  A1297,  A1260,  A1261,  A1229,  A1226,  A1211,  A1212,  A1150,  A1151,  A1932,  A1466,  A1465,  A1369,  A1370,  A1304,  A1237,  A1989,  A1990,  A2179


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FAQs


Why is my MacBook running so sow?


Your MacBook could be running slow due to various reasons. The issue can be either software related, or hardware related or even both at times. Sometimes, you might have a lot of applications and softwares running in the background that caused the lagging. 


My Macbook takes really long to start and boot up, what should I do?


If your MacBook is taking unusually long to start and boot to desktop, try to run Apple Hardware Test (AHT)/diagnostics and see the results you get. You can refer to this link: https://support.apple.com/en-us/HT202731  for details regarding diagnostics . 


Can I make my MacBook fast, it is running really slow?


Yes, you can make your MacBook fast. Your device might need some tune up or upgrade in order to make it run fast. Please contact our store representative for more information regarding your issue.  


How do I recover my Mac password if I forget my password?


If your MacBook won’t turn on, there might still be a way to get the data off of your device. It entirely depends on the model of the device. For some model of MacBook we can only get the data if we are able to fix the device. 


Can you guys recover the data from my failed hard drive MacBook?


Yes, we do work on data recovery for failed hard drive on a MacBook. Please contact our store or 


How long does it take to recover the data from my MacBook?


It is hard for us to give you an exact turnaround time when It comes to data recovery, as the turnaround time varies by each case. It also depends on what model of macBook we are recovering the data for, and the number of devices we have on our backlog.  


My MacBook gives no response, and I need files from my work and school asap, is it possible?


Yes, it is possible. We’ll recommend you to contact our store or drop by to talk to our representative for more information.


Can you explain me the process of recovering my MacBook failed hard drive data?


First, you need to drop the device for our technicians to run diagnostics, and they’ll get back to you in two to three business days with a detailed diagnostics results, the time frame and cost to get your data recovered.


I just spilled water on my Macbook, what should I do?


If you spilled any liquid on your MacBook, the first thing you need to do is turn off your device to drain the power from the device as soon as you can, and if you have the necessary tools, you can go ahead and open the bottom case of the device and let the device dry out. Do not turn your device back on, instead we recommend you to take the device to a MacBook repair place so that the technicians can diagnose the issue and the extent of the damage.


How do I run a complete diagnostics of my MacBook?


There are different ways to run diagnostics on a MacBook if you are using an intel chip device or an Apple silicon (M chip) device. So, make sure which MacBook you have before you start the process. If you have an intel chip device, as soon as you turn on your MacBook press and hold the “D” key and release it once it takes you to a diagnostics progress section. If you are using a MacBook with Apple silicon, press the power button to turn on your device and hold on to that power button till it takes you to the startup options page, then press command + D. If you want more details regarding the diagnostic process of your Mac go to Apple’s support page here: HT202731 


How much does it cost to run diagnostics on my MacBook?


Our diagnostic price starts from $69 for MacBooks. However, our techs might help you figure out the problem without you having to spend any money. It all depends on what is going on with your Mac device. So, please contact us for more details or drop by to our store. 


How do I backup all the data of my Macbook


There are different ways you can back up your files and documents on your Mac. You can back up your files to the apple’s iCloud. For more information about this cloud storage platform from Apple please visit: https://www.apple.com/icloud/ . Apple also has an inbuilt backup system called Time Machine that lets you backup your files to an external drive automatically. Please click this link for more details regarding this feature: https://support.apple.com/en-us/HT201250 . Or, you are free to choose other third party backup system or cloud platforms to backup your files and documents of your MacBook.


Do I need to make an appointment at iFixHut?


No, appointment is not mandatory for regular store hours. We have walk-ins from 10 A.M. to 6 P.M. Monday to Saturday, however, there is an option to set up an appointment before and after hour regular store hours.  








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